Privacy Policy

Introduction

Welcome to Exam Sarathy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using Exam Sarathy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide Directly

• Profile information (display name, study preferences)
• Device information for authentication
• Study progress and performance data
• Feedback and support communications

Information Collected Automatically

• Device identifiers and characteristics
• App usage patterns and study sessions
• Performance metrics and crash reports
• General location data (country/region only)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our educational services
• Personalize your learning experience and study recommendations
• Track your progress and provide analytics
• Improve our app and develop new features
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations

Data Storage and Security

Local Device Storage

All your study data and backups are stored locally on your device. This ensures complete privacy and enables full offline functionality without any external data transmission. This includes your notes, progress, and personal study preferences.

Security Measures

• Industry-standard encryption for data transmission
• Secure device-based authentication
• Limited access to personal data by authorized personnel only

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or law enforcement requests
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in operating our app (under strict confidentiality agreements)
• In connection with a business transfer (merger, acquisition, etc.)

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Withdrawal of Consent: Withdraw consent for data processing at any time
• Local Control: All data remains on your device under your control

To exercise these rights, please contact us through the app settings or email us at [email protected].

Children's Privacy

Exam Sarathy is designed for educational use and may be used by students under 18. We take special care to protect the privacy of younger users:

• We do not knowingly collect personal information from children under 13 without parental consent
• We use device-based authentication instead of requiring personal email addresses
• Study data is primarily stored locally on the device
• We do not use student data for advertising or commercial purposes

If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Study progress data: Retained while you actively use the app
• Device authentication data: Retained for security purposes
• Support communications: Retained for customer service purposes
• Anonymized usage analytics: May be retained for app improvement

You can request deletion of your data at any time through the app settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Sending a notification through the app
• Updating the "Last updated" date at the top of this policy

Your continued use of Exam Sarathy after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: